FAQs
When will the first Dance Dollies ship?
We’re targeting deliveries by the end of Q1 2026 - just in time for comp season!
How much does the Dance Dolly weigh?
Just under 20 lbs.
What is your refund/return policy?
Full refund anytime before the end of the pre-order window, which is 12/31/25. For further information, please see our Warrant & Return Policy.
Is this a pre-order?
Yes. Pre-orders reserve your spot in the first production run. The pre-order window will run from 10/20/25 - 12/31/25.
When is my card charged for a pre-order?
At checkout, you will be charged a deposit. The remaining balance on your purchase will be charged when your purchase ships.
Will it fit my dance bag?
Yes—our wide loading board is designed to transport most any dance bag in the industry, up to 36” in length, with the rack up.
How much can it carry?
The Dance Dolly is designed for everyday dance loads, including costumes, accessories, bags and more. Our expected weight limit is ~150 lbs.
How fast does it set up?
Minutes—no tools required. Roll in, pop up the rack, you’re ready.
Does it fold flat?
Yes. The dolly and optional Costume Keeper box fold flat for easy car and closet storage using our included Carry Case.
Is the pop-up rack stable?
Yes—low center of gravity, sturdy handles and costume rod, and wheel brakes for confident stops.
What are the wheels like?
Six durable, shock absorbing wheels with four foot brakes for safe, steady parking. Every Dolly includes four universal wheels and two directional wheels in the back, making it easy to manuever with no wagging.
How tall is the handle?
The adjustable T-handle for towing has two lock points for comfortable pulling - 32” and 35”.
The two double handles that form the pop-up costume rack lock in place at ~60” high.
What is the Costume Keeper box?
An optional, insulated, pocketed organizer that straps securely to the base for added storage and folds flat when not in use.
Can I buy the Dance Box later?
Absolutely! It’s available as an add-on anytime, and for a limited time, every Dance Dolly Pro pre-order between 10/20/25 and 12/31/25 includes a free Costume Keeper box valued at $100.
What colors are available?
The Dance Dolly is available in our colorway as shown in the product photos.
The Costume Keeper is initially available in Backstage Black.
Please note: Additional colors may follow based on customer feedback.
What’s included in the box?
The Dance Dolly, costume rod, six wheels, quick-start guide. Costume Keeper box sold separately, unless purchased with our pre-order pricing between 10/20/25 and 12/31/25.
Where do you ship?
At this time, we only ship to addresses in the Continental United States. For Alaska, Hawaii, U.S. territories, or international orders, please contact us at support@dancedolly.com before placing your order.
How much is shipping?
Our Pre-Order Special will ship free, but it needs to be ordered no later than 12/31/25. Standard shipping rates apply at checkout for any other items.
Is there a warranty?
Yes, please see our Warranty Policy for full details.
Do you offer team or studio discounts?
Yes, volume and studio pricing available. Contact Tom at tom@dancedolly.com for more information.
How do I contact support?
Email support@dancedolly.com and we’ll get back to you within one business day.